Duladula ("we", "our", "us") helps players and court owners in Tagum City discover and book sports facilities. This policy explains what personal data we collect, how we use it, and the rights you have under the General Data Protection Regulation (GDPR) and similar privacy laws.
1. Data we collect
- Account information — name, email address, and authentication identifiers when you sign up or log in.
- Booking data — courts you book, dates, times, and related communication with court owners.
- Usage analytics — anonymized session recordings and heatmaps via Microsoft Clarity (page views, clicks, scrolls, device/browser type).
- Technical data — IP address, approximate location, and standard server logs.
2. How we use your data
- Provide and operate the booking platform.
- Authenticate you and keep your account secure.
- Communicate booking confirmations, updates, and support replies.
- Understand and improve how Duladula is used.
- Comply with legal obligations.
3. Cookies & similar technologies
We use a small number of cookies and local storage entries to keep you signed in, remember preferences, and collect anonymous usage analytics via Microsoft Clarity. You can clear cookies from your browser at any time; doing so may sign you out.
4. Third-party processors
- Lovable Cloud — hosts our database, authentication, and backend infrastructure.
- Microsoft Clarity — collects anonymized analytics and session recordings to help us improve the product. Microsoft Privacy Statement.
5. Your rights under GDPR
If you are in the EU/EEA (or another jurisdiction granting similar rights), you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data ("right to be forgotten").
- Restrict or object to certain processing.
- Port your data to another service.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email us at support@duladula.app.
6. Data retention
We retain account and booking data for as long as your account is active or as needed to provide the service. Analytics data is retained according to Microsoft Clarity's standard retention periods. You can request deletion at any time via the contact email above.
7. Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated "Last updated" date.
8. Contact
Questions about this policy or your data? Email support@duladula.app.